We take pride in the quality of our products and strive to provide our customers with the best possible shopping experience. However, we do not offer refunds or returns for any products purchased from our store, including our preserved flowers.
Preserved flowers are a delicate product that requires special handling and storage conditions to ensure their longevity. Once the flowers leave our store, we cannot guarantee that they will be properly handled and preserved. This is because factors such as temperature, humidity, and handling can affect the quality of the preserved flowers. Therefore, we cannot accept any returns or exchanges for preserved flowers.
We understand that this policy may be disappointing for some customers, but we want to ensure that everyone is aware of our policy before making a purchase. If you have any questions or concerns about a product, please contact our customer service team before placing an order.
We believe that this policy helps us maintain the quality of our products and ensures that our customers receive the same high-quality preserved flowers every time they shop with us. We take great care in ensuring that all of our preserved flowers are of the highest quality and meet our strict standards.
Thank you for your understanding and for choosing to shop with us.